How much money is poor IT costing your business?

Can you think of a few ways that your office IT has caused you problems or cost you money in the last few months? Maybe you’ve had problems sharing working files with co-workers or maybe your laptop won’t connect to the office Wi-Fi. Poor IT infrastructure can have an impact on your organization in a variety of ways. Many organizations don’t see all the costs that are associated with the set-up of IT but more importantly the maintenance and support of business IT.

How much are you really spending on technology? 

You’re probably spending more than you think. 

There are a variety of upfront costs when it comes to IT which can include software and hardware infrastructure. Normally, there are also ongoing costs for support and service that initially remain unseen and these can add up quickly. It was found that 80% of total IT costs occur after the initial purchase. 

Dunn & Bradstreet estimate that 59% of Fortune 500 companies experience at least 1.6 hours of downtime every week. If you think about how many employees are being affected during this time and how much they are getting paid, it’s a large cost to the organization. Now think about this example and scale it down relative to the size of your business. These are costs that you shouldn’t be incurring. 

IT outages can have a ripple effect on how they impact an organization. At times, databases and applications that get affected can be restored quickly but often a full data recovery might take longer. Unfortunately, it is smaller businesses that suffer. During recovery periods, employees are only able to achieve 57% of their usual productivity levels. This is compared to 67% in medium sized companies and 67% in larger enterprises. 

At SupportMyMac, our advice is to be proactive rather than reactive. 

Quick tips for reducing your spending: 

  • Track your IT spending on a monthly basis so you know not only how much you are spending but what you are spending your money on. 
  • Standardize equipment, software platforms and configurations to reduce complexity. 
  • Protect against viruses, hackers and physical threats through proper security measures. 
  • Provide regular and updated training for your employees. 
  • Outsource key IT functions including technical support, data back-up, security and file storage.  

IT has an impact on the way that your business is seen by your employees and ultimately your customers. Using an outsourced IT service provider is often an efficient way for organizations to have reliable IT infrastructure that compliments their overall workflow. Click here to read our blog about the top benefits of outsourcing your organization’s IT support. 

If you think your organization is spending too much time or money on your office IT we’d love to help. Connect with us by filling out the form below.  

To find out how SupportMyMac can help your business with proactive and professional managed services, call us at 613-693-1964


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