Blog

On December 6 2019, SupportMyMac’s Founder and CEO Sam Arseneau was a guest on the Ottawa Entrepreneurs Podcast, hosted by Pat Whalen of Extension Marketing. Ottawa Entrepreneurs is a podcast for business owners or those that dream of starting their own business. Each episode is an interview with a ...

Everyone loses data at some point, whether it’s a personal data loss or work-related. Your computer’s hard drive could fail, a software bug could delete files, or you could be the victim of ransomware that holds your files hostage. For a business, a loss of data could mean loss ...

SupportMyMac is proud to be partnering with Ottawa based non-profit Connected Canadians and Ottawa start-up Ruckify to provide hardware and technical support help seniors stay connected through technology. Read to the end to see how you can help with this COVID-19 initiative.   Increased isolation due to COVID-19 restrictions ...

With the physical restrictions in place due to COVID-19, teams are looking for ways to stay connected while they work from home. Here are 5 ways that our team is handling the physical isolation restrictions that you may find helpful for your team. 1. Daily Virtual Team Huddle To ...

We’re using more conference calls and video conference calls lately to have meetings. (Zoom parties, anyone?) Sometimes these meetings can be enjoyable and productive, and sometimes they can feel more painful than people replying-all to an email thread. There are some conference call difficulties that can only be improved ...

While at home due to COVID-19, we’re looking for creative ways to both pass the time and stay connected. Filling out Facebook “get to know me better” quizzes seems like a great way to do both, but you may be inadvertently giving away important data that could get you ...

With more businesses incorporating work from home strategies for their teams due to COVID-19, now more than ever it’s essential to have a backup solution for your endpoints (workstations, laptops, devices). This is important even if you’re already backing up your server. If anything unexpected were to happen to ...

Your marketing and creative teams love fonts. But wrangling their font collections? Not so much. Is font management a challenge? Creatives need fonts to play their supporting role — consistently and reliably. But font collections can be difficult to view, manage, and activate. It’s not just about convenience for ...

We’ve written a Guide to Drama Free Apple IT Are IT issues causing too much office drama? Being in the IT business since 2006 is no small feat. We have been through our fair share of stories; some good, some bad, and others just downright questionable so that you ...

Are you contemplating making changes to your office IT in 2020? You might be wondering what impact it will have across your organization. Here are five positive changes that come out of improving your office IT, which can increase revenue in 2020. 1. It Will Improve Your Communication We ...