"We signed a VIP program to run and maintain our Wifi, our network, so business continuity is not affected, everyone can do their jobs, no-one is having any roadblocks and we know where to go and who to ask for help, we’re super happy with the service. I’m glad I stumbled upon SupportMyMac."
Alex Bernier, Head of Legal & Compliance, Noibu
“We have been very happy with the reliable and prompt service we receive from SupportMyMac. Even though our team is based out of Toronto and they are located in Ottawa, we still feel we are a valued client. The team at Support My Mac is experienced and professional. It is great to be able to trust them for ongoing support so our team can stay productive”.
Mauer Chiarello, Managing Partner Vivid Connections
SupportMyMac is a great resource for us as it helps our people focus on what is most important, and removes the technical barriers that can cause friction. We are not big enough for a dedicated IT person to make financial sense, so its great to be able to call on SupportMyMac when any of our people have any challenges with their devices.
Pierce Ujjainwalla, Founder & CEO, Knak
Incredible support in real-time. It's priceless to have this team on our side blocking and tackling the obstacles that get in our way. We highly recommend the VIP plan, it's like having in-house tech support and it's been a lifesaver for us. Thank you to the entire team at SupportMyMac!
Richard Levesque, Managing Director, Ottawa Derm Centre
“SupportMyMac consultants were very professional and efficient. They presented us with a customized solution with many options, which we approved and implemented. Their service was exceptional and their knowledge was unparalleled. They solved all our networking issues, standardized our workstations and installed WI-FI in our waiting rooms. They also provided us with a faster connection from home which increased off-hours productivity. These guys are clearly the experts in their field and their resources seems limitless. We would not hesitate to hire them again and we would strongly recommend them to anyone.”
Dr. Dean Leduc, St-Joseph Family Medicine
To do what they do, Rewind needs unrelenting Wi-Fi service that never quits. In this video, Dave North explains how we helped set them up for success. "SupportMyMac were absolutely fantastic ...in three years we’ve had zero problems with it."
Dave North, VP of Cloud Operations
“We are very pleased with the promptness of service, the diligence, professionalism and expertise that has been provided to us each time we have interacted with SupportMyMac. The knowledge of the technicians and the profound level of knowledge has been a pleasure to witness. We are fortunate to have come into a professional relationship with the entire team."
Director, Federal Government of Canada
“We have turned to SupportMyMac on many occasions since the implementation of our EMR four years ago. Their service is friendly but professional, and their support is fast and efficient. Their knowledge of the PS suite product helps them better understand our needs and the advice they provide us is always welcomed. We know we will be turning to them again in the future to assist us in our Mac environment upgrades and upcoming PSS updates.”
Plantagenet Family Health Team
"Our office has been a client of SupportMyMac for 4 years and we have no doubt that we will continue to use them for our tech support for years to come.
As an Architectural Firm we rely heavily on our Macs and cannot have any of them out of service. Being easily accessible over the phone, SupportMyMac ensures that no one ever loses a day of work. Attentive and friendly staff are able to remedy any issue that arises whether it’s software or hardware.
We would recommend them to any Mac based business."
Alix Laimite, Office Manager, Barry Padolsky Associate Inc., Architects
“Over the 25 years that we have been in business we have worked with many computer technicians. None have come close to providing the level of services and professionalism that SupportMyMac has shown."
Linda Pollon, NutriChem Pharmacy
"SupportMyMac take the pain out of downtime. They always accommodate in times of need and are truly helpful. They get us back up and running quickly and painlessly."
Nadine, Partner and Director of Creative Services
“SupportMyMac has been with Asclepios Medical Clinic since the beginning and they’ve always been a great help in all things tech. The team is professional, reliable and thorough. They’re always available when we need their help. I would definitely recommend!”
Sherry, Operations Manager, Asclepios Medical Centre
“Staff were professional, confident in their recommendation, on time and pleasant”.
Christine, Executive Director Bank Street Business Association
"They gave us confidence in our system that wasn’t there before and they made our jobs easier and a lot less stressful!"
Dez, Senior Manager, Integrated Health Centre
"The team has been exceptional. They transitioned our staff to work from home quickly and effortlessly. They moved work stations within our office to keep with Government directives and had everyone working comfortably and safely within the first week."
Rae-Ann Silver, Manager, Arbour Family Medicine
Thank you to your entire team for supporting us through this. Your flexibility and efficiency helped us maximize our ability to work outside the office. You were able to respond to our needs quickly and professionally. Thanks to you, we can continue to serve our customers and support Canadians.
Stephane, Manager, Creative Services (Government of Canada)
Shaun was a pleasure to work with. He came to my office, which made the appointment very convenient. He was knowledgeable and explained everything he was doing. He also gave me some great tips. I recommend this service highly.
Lisa Walker (From Google Reviews)
Overall, very pleased. Server migration and set up for 7 computers was a breeze. Great technician (Shaun), smart, and fast. Would highly recommend, and will be using them in the future.
Dr Sam Hetz, Owner, Concept Medical (From Google Reviews)
As a freelancing coder, my computer is pretty much central to my business - I can not afford to let it go for "3-5 days". The team at SupportMyMac understand this, and made sure I didn't have to leave my computer for more than one hour. Their customer service is exceptional - which is sometimes to get by these days. The team is knowledgeable, super nice, and helpful. They are my new goto place for all my computer needs.
Jean Leclerc
Great team, great service, great experience. Very knowledgeable about how to best secure and store sensitive information.
Karen Brownrigg, iHR Advisory Services