To ensure a smooth and efficient offboarding process, please review the following guidelines before submitting the form:
Suggested Notice Period
Please submit the offboarding request at least Three (3) business days in advance of the desired offboarding date. This allows sufficient time for preparation, coordination, and—if applicable—shipping of return materials.
Offboarding Process Overview
Offboarding a company computer is a detailed process. Each VIP software must be removed before the device can be securely wiped and archived in our system. Please plan accordingly.
Important Disclaimers (Before Submitting the Form)
· Duration: The offboarding process can take up to one (1) hour. Please ensure the employee is informed and available for this time.
· Personal Data: All personal data will be permanently deleted during the offboarding. Employees should back up any personal files beforehand. If notice is provided in advance, we can schedule an appointment to assist with transferring personal data to external storage.
· Remote Employees: For employees located in another city or province who are not retaining their company-issued computer, we will send return materials (shipping box and return labels addtional cost may apply). To minimize delays, these materials must be shipped more than two (2) business days in advance.
Its our mission to make the offboarding process Drama-Free for you and your team member.
Thank you!
- The SupportMyMac Team.