In business, you can rarely predict what’s coming. That’s why it’s important to align yourself with a provider partner who has the capacity and means to deliver what you never thought you’d need, quickly and without drama.
A Government Agency reached out to SupportMyMac earlier this week: their team could not access their creative files while working from home, which was severely impacting their productivity. The Agency’s IT team was unable to provide the required VPN access, and the Agency needed a solution implemented quickly to remain operational amidst the COVID-19 restrictions and departmental telework policies.
We got their team up and running again within 72 hours of receiving the request, and here’s how we did it:
We were happy to deploy this solution quickly to get this government creative services team up and running again!
While most employees across Canada are working from home this week, the SupportMyMac team is busy providing essential services from behind the scenes. We have done these emergency setups for clients in the past, we’re doing them this week amidst the social distancing restrictions, and we look forward to helping others in the future.
If you have similar challenges, please feel free to reach out.
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