Technology is evolving at a very fast pace. This means that it is important to keep up with the latest trends so you know how they will have an impact on your organization. Here are a few of the top IT trends that you should watch out for in 2019, as they are expected to grow and continue to have an impact on the work environment.
- Internet of Things
The Internet of Things are networks of devices that connect to the Internet and can exchange data. These can include things like home appliances, speakers and TVs.
Consumers are already benefitting from the use of IoT devices. We can adjust the temperature of our house on our way home from work or get a device to turn on or off lights by simply talking to it.
These devices are collecting tons of data. This data will help organizations make strong, more efficient business decisions. Through the continuous advances in technology and the use of the data collected, we hope that IoT devices will do things like improve customer service, speed up the service across industries such as the medical field and automate daily tasks to save time and money.
2. Data & Analytics
According to Forbes magazine, 90% of the world’s data has been created in the last year. It was also found that currently we are only using 1% of that data effectively. In 2019, data will continue to be key for organizations when making good business decisions about products, pricing, employees and strategy. Major companies like Google and Microsoft will continue to implement business analytics in order to see the real power of the data that they are collecting. Smaller organizations should be doing the same.
3. Virtual & Augmented Reality
Virtual Reality is used to immerse the user in an environment. Meanwhile, Augmented Reality enhances the environment that the user is in. For the most part, Virtual Reality has been used in the gaming industry thus far. There has also been some high level training simulation softwares used for the US Navy & Army.
Both Virtual Reality and Augmented Realty have potential in training, education, entertainment and marketing. Some places where they could be very effective include at museums or theme parks. Pepsi has used Augmented Reality for one of their bus station ads in London. Rather than looking at the side of a bus shelter, the side appeared as a window with flying saucers and robots flying around. This is one of the most famous examples of how Augmented Reality has been used in marketing thus far.
It was found that the demand for jobs related to Virtual Reality are up 37% since last year and there is a short supply of qualified employees.
4. Connected Cloud Technology:
Companies are realizing that using only public cloud, private cloud or a data centre is not the best option. They need a mix of them all which is a hybrid cloud. Lets look at the differences.
All resources, which includes the server and storage space are owned and operated by a third party cloud service provider. You share the same hardware, storage and network devices as other organizations.
- No maintenance
- Lower costs
- High reliability
The cloud technology is exclusive to one organization. The private cloud can be hosted by a third party provider or it can be located at your on-site data centre.
- More flexibility
- Improved security
- High scalability
A hybrid cloud is a combination of the two. This mean there is a private cloud, used only by the one organization and a public cloud where you share space. A hybrid cloud allows you to move data and applications between the two cloud options.
- Increased control
- Ease of transition
- Cost effectiveness
5. Chatbots & Machine Learning
Chatbot is short for a Chat Robot. This is an interaction through instant messaging that replicates a human interaction. This is done through natural language, which is a computer’s ability to understand human speech as well as through machine learning.
The chatbot is able to understand human phrases based on predefined scripts and again through machine learning. If the chatbot does not know how to respond to what is said there are default phrases it will say or as a consumer you will get transferred to a human.
Chatbots are expected to improve dramatically in 2019. A 2017 study showed that 4% of companies used chatbots. According to a 2016 study, 80% of businesses said they intend to have one by 2020.