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How to leverage technology to create a great employee experience

Human capital is an area that organizations are continuously looking for new ways to innovate. Building a strong, inclusive organizational culture with high levels of employee engagement is essential to every company’s success. According to Forbes, top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue.  With continuous advances in technology it is important to implement the proper tools to keep your employees engaged and motivated. In today’s blog, we have highlighted four ways that we believe organizations can use technology to improve organizational culture and employee engagement.

  1. Use digital to redesign an organizational process

Organizations of all sizes continuously have multiple projects and tasks on the go. Top management often talks about the importance of an organizational process as it helps keep employees clear on business goals, improve efficiencies and overall communication. Your organization’s technology should complement this process. Given that you have strong Wi-Fi, proper hardware and security measures in place, a project management software is a very useful tool. It can help with project planning, track the progress of a project, resource allocation, budgeting and overall communication. Often, organizations with multiple offices or a large amount of employees who work remote have seen great benefit through the implementation of a project management tool. For any organization, the technology that is being used should complement and improve your overall workflow.

  1. Implement Cloud Based Systems

The amount of data that organizations gather on a daily basis is continuing to grow at an exponential rate. This is making it more difficult for companies to store their data in-house. One popular solution to this problem is cloud based technology. A cloud based system allows employees to access documents and files without having to keep them on their own computer. The data is stored in a cloud-based application that employees can then access from their computer. A recent Dell report indicated that companies that invest in cloud technology result in 53% faster revenue growth compared to competitors.

There has been a variety of indicators that lead to the idea that cloud technology can help drive business growth but it has also improved employee productivity and overall moral. Cloud technology makes it easier for employees to collaborate on projects. Once a working file is uploaded into the cloud, team members can view and share the information securely. Many cloud based applications provide social spaces that allow you to easily connect employees and collaborate across the organization. There is also a high level of flexibility once the technology has been implemented. Cloud computing allows your documents and files to be accessed through a variety of devices and therefore makes things easier for employees who work remote or travel often.

Lastly, businesses have also seen increased flexibility with the way their data is hosted. This is because a cloud-based service makes it easy to adjust the bandwidth needed in order to meet your organizational demand. This saves your organization both time and money as it is much simpler than undergoing major changes to your IT infrastructure. To learn more about Cloud Technology read our blog post called The Importance of the Cloud.

  1. Improve Recruitment Strategies

In the past decade, technology has drastically impacted Human Resource departments changing the way that they promote their company and recruit employees. The labor market is becoming more competitive with companies continuously looking for new ways to attract top talent.

Technology is being used to create branded content which is then splashed across social media and the company’s website. This helps candidates learn more about the organization’s company, culture and job offering. You will likely see this on an organization’s LinkedIn and Instagram page. Leveraging social media sites, to find matching candidates is also a new method of recruiting and finding top talent.

Technology has lifted the barrier of location based recruiting, as the trend of working remote is continuing to increase. Even if your company doesn’t have their employees work remote, video and mobile interviews have changed the way recruiters conduct interviews and communicate with candidates. It was found that more than 60% of companies are now using video interview for their hiring. Lastly, technology has decreased the amount of time it takes to hire and on-board a candidate. With options for a simple, straightforward application process, to remote interviews, to sending documents electronically for e-signatures the time frame to on-board a new employee can be significantly less.

  1. Leverage Technology for on-boarding and training

A structured on-boarding process is important so new employees learn and appreciate the company goals, values and processes that are in place. An engaging training process should be implemented to get employees up and running but most importantly to get them motivated and excited about their new role. Technology should be used to make this process more engaging. An accelerated progress in social interactions amongst employees is one benefit that organizations see by leveraging technology during the onboarding process. This higher level of social interaction has been found to improve employee engagement, increasing the likelihood of the new hire’s success within the organization. It also has a large impact on the company’s overall culture.

Training that is implemented through technology also makes it easier for management to track the status of completion and follow-up if necessary. The new hire can be tied directly to one manager who is responsible for their on-boarding.

There are numerous advantages when it comes to implementing technology within your organization. The impact that it has on your employees and organizational culture can sometimes be overlooked. By using technology to redesign organizational processes, to leverage cloud based solutions, to improve recruitment strategies and to create an engaging on-boarding process organizations will see an increase in employee engagement.

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