Are you having Wi-Fi problems in your office space?

Business Wi-Fi can’t be set up like your home Wi-Fi. Nothing is more frustrating than having Wi-Fi that you can’t connect to, or Wi-Fi that is slow with poor coverage, especially in the workplace. 

What a lot of people don’t know are the things that can interfere and disrupt Wi-Fi networks. Building materials, trees, microwaves, neighbouring offices… they all have an impact. At SupportMyMac, our technicians use the Ekahau Wi-Fi Site Survey & Planner to scan your existing network and surrounding areas to help improve your Wi-Fi connectivity. What do you need to do? Just provide us a floor plan of your office space.  

Do you need Wi-Fi help in a new office space?

Setting up Wi-Fi in a new office space can be an intimidating job. You want to make sure it is done right so there is full coverage and everyone can connect easily. Ekahau Wi-Fi Site Survey & Planner uses algorithms to predict where the best spots for wireless access points will be based on walls, materials and windows. 

Later, a technician can go back with the original plan and scan to see if there are any changes that should be made based on surrounding area factors. 

Do you need Wi-Fi help in an existing office space? 

When using the Ekahau Wi-Fi Site Survey & Planner, a technician will visit your workspace and using their device and laptop they will scan your existing network and surrounding areas. Through the existing network they’ll be able to look at readings such as the strength and speed of your current network. When they examine your surrounding area they’ll be able to identify any outside interferences and radio frequencies. 

As you now know, there are many things that can be affecting your Wireless Wi-Fi. Therefore after the scan you will later receive a comprehensive report that has all the information that the technician gathered. 

Lets look at a few examples.

Lets say that your restaurant uses wireless devices to take payments from customers. You currently have four to five payment devices, with one access point. You work out of an older building with strong concrete materials surrounding you. In this situation, there are a few key factors that will have an impact on your Wi-Fi connectivity. These include:

  • The concrete walls 
  • One access point 
  • The amount of payment devices
  • Surrounding outside factors within your area

Due to these factors, your Wi-Fi may not be meeting your business needs. 

The Ekahau Wi-Fi Site Survey & Planner software can analyze this situation and show the necessary changes that would have to be made. 

Alternatively, you could be in the hospitality industry working at a hotel. Your guests naturally will expect Wi-Fi in their rooms but now a days it is expected to be able to access the Internet from anywhere on the property. This could mean in the front when guests are waiting for their luggage or out back when they are hanging out by a pool. Ekahau Wi-Fi Site Survey & Planner works both indoors and outdoors. Our technicians can use the software to decide where your access points should be, which direction it should face and any other interferences in the surrounding areas. 

We have also seen companies in the restaurant, education and entertainment industries have requirements for outdoor Wi-Fi Assessments.  

To find out how SupportMyMac can help your business with proactive and professional managed services, call us at 613-693-1964


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