Managed services providers, or MSPs, are companies of IT specialists that form relationships with businesses to manage their IT needs. MSPs are widely used, too. By 2019 managed services are expected to account for 20% of all IT services spending globally — because MSPs are can be such a powerful boost for businesses.
It’s tempting to think of an MSP relationship as something you only use in times of crisis, but this couldn’t be further from the truth.
IT management is a full-time job. It’s always necessary to update drivers, install the latest updates, stay up-to-date with security software, and much more. Without this constant effort, no business can survive in the modern world.
There’s a lot at stake for companies that fail to stay on top of their IT. In 2017, 54% of companies experienced attacks that compromised data or IT infrastructure and the average cost of these attacks was $5 million.
Some estimates claim that 90% of cyber attacks are a result of human error.
On top of security risks, poor IT infrastructure can ruin your company’s productivity and reputation, and ultimately cost you money.
MSPs are an example of preventative maintenance – they anticipate and deal with problems before they arise. They’re significantly cheaper than hiring and training your own IT team, and improve productivity by allowing your staff to focus on their own jobs.
The alternative is to rely on fixing issues after they have already happened, which just isn’t an option in today’s world.
SupportMyMac is an MSP for businesses that use Apple products. Most MSPs focus on PCs instead of Macs, or a blend of the two, and very few specialize in Apple products.
We use our expertise to manage your IT services and keep everything running smoothly so your business can stay at the top of its game.
Get in touch and find out what we can do for your business.
Our VIP Remote plan is for businesses who don’t need as much onsite support, but still want an all-encompassing and multi-layered managed services package.
VIP Remote offers all the benefits of our VIP Onsite plan, without including onsite support and monthly reviews in the price. We believe it’s the perfect solution for businesses that don’t require as much in-person support.
VIP Remote users can still access onsite support at an extra cost per visit.Schedule a free consultation